Project Overview
Living Green Elephant Sanctuary (LGES) is one of Chiang Mai’s most trusted eco-tourism operators, offering ethical elephant experiences and nature-based tours. Despite its strong reputation, the sanctuary faced low online visibility and underperforming ad campaigns that failed to reach its target audience of international travelers. Triumph Digital stepped in with a tailored three-month Google Ads strategy focused on audience targeting, ad optimization, and conversion-driven landing pages.
The impact was remarkable — bookings increased by 201%, cost per acquisition dropped by 62.7%, and the click-through rate improved by 9.2%. By the end of the campaign, LGES had not only strengthened its digital presence but also connected more effectively with global tourists seeking responsible and sustainable wildlife experiences.
- Project: Living Green Elephant Sanctuary
- Location: Chiang Mai, Thailand
- Industry: Tourism & Wildlife Conservation
- Service: Google Ads
- Project Duration: 3 Months
Client Feedback
The Challenges
- Limited paid visibility for eco-tourism and wildlife keywords
- Strong competition from larger travel operators and booking platforms
- Inefficient ad spend with low conversion rates
- No remarketing funnel to re-engage interested audiences
- Poorly optimized landing pages were limiting conversions
Objectives
- Triumph Digital aimed to:
- Increase visibility across ethical tourism and conservation-related searches
- Drive more direct bookings through optimized Google Ads campaigns
- Reduce cost per conversion and improve overall ROAS
- Strengthen audience segmentation and remarketing performance
- Build brand awareness among international eco-conscious travelers
Our Strategy & Execution
Account Audit & Competitor Research
We conducted a full audit of the client’s Google Ads account, benchmarking performance against key competitors in the Thai eco-tourism space. This helped identify performance gaps and keyword opportunities.
Smart Bidding & Conversion Tracking
Implemented automated bidding strategies (Target CPA & Maximize Conversions) to achieve better cost efficiency. Set up precise conversion tracking to monitor form submissions and completed bookings.
Remarketing & Audience Expansion
Designed remarketing campaigns to re-engage past visitors and created lookalike audiences to reach similar travelers globally. This helped recover lost opportunities and expand overall reach.
Landing Page Improvements
Enhanced user experience through faster load times, simplified booking forms, and visual consistency. Added strong calls-to-action and credibility elements like guest reviews and conservation certifications.
Ad Copy Optimization & Testing
Created compelling ad copy emphasizing animal welfare, authentic experiences, and local conservation efforts. Ongoing A/B testing ensured high CTR and improved ad relevance scores.
Targeted Keyword Strategy
Extensive research identified high-intent keywords such as “ethical elephant experiences,” “eco-friendly tours Thailand,” and “wildlife sanctuaries Chiang Mai.” Campaigns were segmented by audience intent — discovery, consideration, and booking.
Results After 3 Months
- Total Bookings: Increased by 201%
- Cost per Acquisition (CPA): Decreased by 62.7%
- Click-Through Rate (CTR): Increased by 9.2%
- Quality Score: s: Improved from 6.5 to 8.4
- Top-Performing Ads: Now consistently appear in the top 3 Google search results for “Elephant Sanctuary Chiang Mai”
Key Takeaways
- Intent-based keyword targeting maximizes ad spend efficiency
- Well-crafted ad messaging builds trust and drives action
- Optimized landing pages enhance user engagement and conversions
- Consistent analysis and refinement sustain long-term campaign success
Final Thoughts
This project demonstrates how Triumph Digital’s data-driven Google Ads strategies can amplify visibility, increase bookings, and strengthen the global reputation of tourism and conservation-based businesses.
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